Overview

Oversee the overall operations of the Rooms Division including Front Office, Guest Services, and Housekeeping. Develop, train, coach and lead staff to ensure optimum financial success, cleanliness, and superior customer service.

Responsibilities

• Responsible for scheduling the front office, guest service, and housekeeping staffs according to business forecast, payroll budget guidelines, and productivity requirements.
• Oversees and participates in all aspects of the Front Office, Guest Service, and Housekeeping operations.
• Maintains correct procedures for hotel accounting, credit control, handling of financial transactions, and Supply Inventory.
• Strives to increase the level of guest satisfaction through associate development and quality image.
• Ensure Pre Shift Meeting are happening at all shift change-overs in accordance with Hotel expectations.

Qualifications

The ideal candidate will be:

• Experienced with 3 or more years as a Director of Rooms.
• Knowledgeable of principles and practices within Rooms Division.
• Knowledgeable of hotel operations, including marketing plans, human resources, budget forecasting, etc.

As a valued member of the CoralTree team, you'll receive a comprehensive benefits package that includes:

• Group medical, dental, vision, life, and disability benefits.
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program.
• Paid time off/sick time
• Participation in a 401(k) plan with a company match.

Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality.

Salary Range: $110,000/yr - $130,000/yr